Purple Pen is free software. There is no guaranteed support. However, support is provided via the Purple Pen mailing list on Yahoo Groups. If you have a question, problem, or suggestions, please join the mailing list and ask. Most likely, someone will be happy to help you.
Purple Pen is continuing to evolve. We want to hear your suggestions as to what needs to be fixed or added to make Purple Pen the best and easiest program for course setting. Please join the mailing list and let us know how Purple Pen can be improved.
You can also supply feedback through the Purple Pen Uservoice Forum, which allows you to suggest new features and vote on features that others have suggested. Go to http://purplepen.uservoice.com to contribute there.